Privacy Policy

YourEternaLink

Effective Date: July 2025

Your Eternal Link is a for-profit business based in Las Vegas, Nevada. We help families preserve the memory of their loved ones through custom tribute videos and QR code memorials. We understand that the content you share with us is personal and sensitive, and we are committed to protecting your privacy and using your information responsibly.

Information We Collect

We may collect the following information:

Photos, videos, names, dates, and personal messages submitted for tribute creation
Your contact information (name, email address, phone number, mailing address)
Payment and order details (processed securely via third-party platforms)
Comments submitted on memorial pages (if applicable)

How We Use Your Information

We use your information to:

Create and deliver your tribute video
Produce and ship your QR code memorial plate
Host your personalized memorial webpage
Provide customer support
Improve our services and user experience
Contact you regarding your order or service updates

We do not sell, rent, or share your personal information with marketing companies.

Sharing Your Information with Third Parties

We may share limited information with trusted third-party service providers as necessary to fulfill your order and operate our services. This includes:

Website and video hosting platforms
Payment processors
Shipping carriers
Customer service tools

All vendors we work with are contractually required to protect your information and only use it for the purposes specified.

We may also disclose your information when required by law or in order to protect our legal rights.

Tribute Page Access

Memorial videos are linked to custom tribute pages hosted at youreternalink.com (e.g., youreternalink.com/JohnSmith). These pages are accessible to anyone with the link or QR code but are not indexed by search engines, helping to maintain semi-private access.

If you would like your page removed or made private, contact us at youreternalink@gmail.com.

Music and Copyright

All tribute videos include royalty-free, licensed music. This ensures your video can be shared online or in public settings without copyright concerns.

Marketing Communications

We may contact you via email regarding your order, new services, or future offers. You may unsubscribe at any time.

We do not provide your contact information to any third parties for their marketing purposes.

Cookies and Website Analytics

We use cookies to enhance your experience, remember preferences, and gather website traffic insights. You may disable cookies in your browser settings. Disabling cookies may impact website functionality.

We also use Google Analytics to understand site usage. Learn more about Google’s privacy policy at: www.google.com/policies/privacy.

Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. If you are under 18, please obtain permission before submitting any personal information.

Data Security and Retention

We use secure servers, encrypted transmission, and access controls to protect your data. Your information is retained only as long as necessary to provide our services and comply with legal obligations.

You may request deletion of your tribute or personal data at any time by contacting us.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data
Opt out of future marketing communications
File a concern about our handling of your data

International Users

If you access our services from outside the United States, you agree that your information will be transferred to and processed in the U.S. and handled according to this Privacy Policy.

Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: youreternalink@gmail.com
Website: www.youreternalink.com
Phone: 702-738-7315