Terms and Conditions
Effective Date: July 2025
Company: Youreternalink.com
Contact: youreternalink@gmail.com
Location: Las Vegas, Nevada, USA
Please read these Terms and Conditions carefully. By accessing or using the services provided by Youreternalink.com, you agree to be bound by the terms outlined below. These terms are intended to be clear, fair, and respectful of both your rights and ours.
1. Purpose of the Service
Youreternalink.com provides custom memorial videos and QR code metal plates designed to honor the lives of loved ones. Our service allows individuals to submit photos, videos, and messages, which we use to create tribute content hosted on a dedicated memorial webpage, accessible via QR code.
This service is for personal, commemorative use only. Commercial use or resale of our products and services is strictly prohibited without written permission.
2. Tribute Administrators
The individual who places the order and provides content is referred to as the “Tribute Administrator.” As the Tribute Administrator, you are responsible for:
The accuracy and appropriateness of submitted content
Securing consent from any individuals featured in photos or videos
Respecting the privacy of the deceased and any living individuals involved
By submitting materials, you confirm that you have the right to use the content and that it does not violate the rights of others.
3. Contributors and Users
Family, friends, and others may view tribute pages by scanning the provided QR code or visiting the unique link. Contributions such as messages or comments on tribute pages (if enabled) must be respectful, appropriate, and free from offensive language, promotional content, or harmful intent. We reserve the right to remove any content at our sole discretion.
4. Ownership and Copyright
You retain the copyright to any original content you upload (photos, videos, text), but by submitting it to us, you grant Youreternalink.com a royalty-free, non-exclusive license to use, edit, and host the content solely for the purposes of creating and maintaining the tribute.
You agree not to upload copyrighted material (e.g., commercial music, third-party videos) unless you have explicit permission to use it. All music used in our videos is royalty-free and licensed for public sharing.
5. Deliverables
Each order includes:
A downloadable MP4 tribute video
A 2″x2″ engraved metal QR code plate
A digital copy of the QR code
A hosted tribute page on youreternalink.com/[Name]
Optional comment section for visitors (moderated for abuse or spam)
We strive to complete videos within 48 hours of receiving content, with final delivery (including physical items) within 7 business days.
6. Pricing and Payment
All prices are listed in USD and include digital services and physical delivery. Payment is due at the time of order and is processed through a secure third-party provider. We do not store payment information.
7. Refunds and Cancellations
Due to the custom and sensitive nature of memorial tributes, we cannot offer full refunds once production has started. If you cancel within 12 hours of ordering, we may issue a partial refund. Errors on our part (e.g., shipping or technical mistakes) will be corrected at no additional cost.
8. Hosting and Availability
Your tribute page will remain online for the foreseeable future. However, we reserve the right to remove or archive pages that are inactive, requested to be taken down, or found to violate our policies.
We recommend downloading and saving your video as a personal backup.
9. Liability
Youreternalink.com is not liable for:
Temporary service outages
Loss of data due to user error or third-party platform issues
Content uploaded without appropriate permission
By using our service, you agree to indemnify and hold harmless Youreternalink.com and its affiliates from any claims resulting from the content you submit.
10. Privacy and Data
We are committed to protecting your personal data. Please refer to our Privacy Policy for full details on how your information is collected, used, stored, and protected.
Key points:
We do not sell your personal data
We use secure servers and encrypted connections
You may request to remove your content or tribute page at any time
11. Consent and Age Requirements
You must be at least 18 years old or have the permission of a parent/guardian to use our service. By submitting content on behalf of others, you confirm that you have obtained their consent.
12. Complaints
We value your experience and want to ensure our services meet your expectations. If you have a concern, please contact us at youreternalink@gmail.com. We aim to respond to all inquiries within 3–5 business days.
13. Updates to These Terms
We reserve the right to revise these Terms and Conditions at any time. Updates will be posted to youreternalink.com/terms and take effect immediately upon publication. Continued use of our services indicates your acceptance of the revised terms.
Contact Information
For questions about these terms, please contact:
Email: youreternalink@gmail.com
Website: www.youreternalink.com
Location: Las Vegas, Nevada, USA