What is an Eternal Link?

An Eternal Link is a personalized 2 x 2 metal plate featuring a laser-engraved QR code that links to a memorial video hosted on a dedicated webpage. It allows family and friends to revisit and share the memory of a loved one, anytime, anywhere.

Who is this service for?

Eternal Link is designed for anyone who wants to preserve the memory of a loved one, whether they have already passed or are planning ahead. It is available for:

• Individuals pre-planning their legacy

• Families honoring a recent loss

• Pet owners creating a tribute for their companion animals

• Anyone!

How long does it take to receive the video?

Most videos are completed and ready for review within2–3 business days after we receive your materials. If you have special timing needs, let us know and we do our best to accommodate.

Can I request changes to the video?

Yes. We include one round of revisions with every video package to ensure it feels just right. You will receive a preview before final delivery.

How does the custom music upgrade work?

For a one-time fee of $49, you can request a personalized music track created using advanced AI composition tools. You will provide us with a short story or key moments from your loved one’s life, and we will craft a custom musical tribute that matches their personality and spirit.

What happens after 12 months of hosting?

You will receive a reminder before your hosting period expires. To keep the memorial page and Eternal Link active, you can renew for just $9.99 per year.

Can I place the Eternal Link on any surface?

Yes. The metal QR code plate is weather-resistant and can be affixed to:

• Headstones and grave markers

• Urns and keepsake boxes

• Mausoleums

• Memorial benches

• Photo frames

• Cards or printed memorials

Can the video be shared digitally?

Absolutely. Your Eternal Link memorial page is accessible by scanning the QR code or visiting the URL directly. You can share it via text, email, or social media.

Is the video private or public?

Your memorial page is public by default but can be set to private upon request. You have full control over who can access the page.

Can this be used for pets too?

Absolutely. Eternal Link is for anyone or any creature whose life deserves to be remembered with love and care.

How do people leave comments or add images to the memorial page?

Each memorial page includes an option for visitors to leave comments and upload additional photos. This allows loved ones to participate and share their own memories, keeping the tribute living and growing over time. There is a place for comments and a link to attach images.

Still have questions?

We’re here to help every step of the way. Please reach out through our contact form or email us anytime.